• Create An Account - Koso Med

How do I create an account?

Here's a step-by-step guide to walk you through the process:

1. Please visit our website www.thekosomed.com
2. On the top left corner of the website, click the three-bar button and you will be directed to our Main MENU.
3. Click the image form on the top left corner.
4. Click "CREATE ACCOUNT" found under Sign in.
5. Kindly provide the necessary details then click "CREATE"

If you need additional assistance, don’t hesitate to contact our Customer Service Team. We can be contacted through our Telephone no. : 602-761-9618 ; FAX : 602-761-9765 or Email us service@thekosomed.com. We are available from Monday-Friday 10:00-18:30, Saturday 11:00-14:00 Pacific Standard Time.

• Manage Account

Why can’t I log in to my account?

Issues with logging in:

• Verification of Account needed

Check your email for any messages from us and follow the instructions to verify your account.

• Deactivation of account

If we notice or suspect any of the following: phishing, illegal conduct, numerous accounts, discount abuse, customs problems (region-specific), false account information, or content that is threatening or insulting, your account will be deactivated.

To REACTIVATE your account please contact Customer Service. We can be contacted through our Telephone no. : 602-761-9618 ; FAX : 602-761-9765 or Email us service@thekosomed.com. We are available from Monday-Friday 10:00-18:30, Saturday 11:00-14:00 Pacific Standard Time.

How can I update my  account information?

To request for an update of account information, please follow these steps:

• Sign in to your Koso Med account.
• On your profile, click the edit button found on right corner of your screen.
• Input the details that needed to be changed.
• Then click “Save Changes”

An email will be sent to you to confirm your updated information.