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Our Shipping Policies

  • Free shipping on all orders over $99
  • Online orders below $99 ship for only $5
  • Phone orders below $500 ship for only $10
  • Phone orders receive free shipping over $500

Delivery times

  • Standard shipping: 2-6 days
  • Complete your order by 2pm (MT) to ship on the same business day
  • Orders placed on the weekends are shipped the following business day
  • Express shipping: $15 (1-3 days) all orders
  • Premium shipping: $35 (1 Day) all orders (Saturday delivery $45)


Return Policy

Koso Med strive to provide excellent service and the highest quality product every time you place your order.
These policies apply to orders placed on or over the phone at 1-602-761-961

Please note that this Return Policy only applies to products purchased from and not from resellers, nor other websites or retail stores. Customers should consult the return policy of the original place of purchase.

New, unopened items that were purchased through can be returned within 30 days of purchase for a full refund. We are not responsible for the cost of return shipping. Payments made with a credit card will be refunded to the card used for your order. Returns will not be accepted after 30 days.

Damaged and wrongly shipped items may be requested to be returned to us within 30 days at no cost to the purchaser unless there are reasonable circumstances why this cannot be done.

Contact us at or call 1-602-761-9618.


Payment Policy

  • We accept payments by any of the following methods:
  • VISA, MasterCard, American Express and Discover Credit and Debit Cards
  • We do not accept payment by cash